Legal terms & conditions

General

This site, www.equicover.co.uk is owned and operated by Equicover Limited ("us", "we", "our").

All content of this website including Designs, Text are owned by Equicover Limited.

The reproduction, modification, distribution, transmission, re publication, display or performance of the content of this site is strictly prohibited.

Links on this website to other websites are not covered by this statement and we accept no responsibility for external links.

By submitting information about you and others within this website both you and they consent to use of the information as set out in this statement.

Use of Personal Data

Personal data that you provide to us will be held in accordance with the Data Protection Act 1998. We use this data to progress insurance applications and changes, to service your enquiries, to provide details of our products and services and for research, analysis and regulatory purposes.

We may share personal data that you provide with the other companies that we establish commercial links with, including our Regulator. They and we may contact you (by mail, e-mail, telephone or other appropriate means) in order to service your enquiries.

Equicover

Is an insurance intermediary. We are authorised and regulated by the Financial Conduct Authority under financial services number 615257 to carry out the following regulated activities:

Under the Data Protection Act 1998, you have the right to ask for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.

Communications may be monitored by us to improve our services and for security and regulatory purposes.

International Transfer of Data

The Internet is a worldwide medium and therefore your information may be transferred outside the European Economic Area en route. By submitting your information you are consenting to such a transfer of data.

Cookies

Whilst using this site, some information is collected automatically using 'cookies'.

What are cookies?

A cookie is a small text file that is sent to your computer and stored on your hard drive. This allows us to aggregate user data and analyse how the site is being used by visitors in order to optimise and create the best possible customer experience.

Collecting this anonymous information that will help us understand visitors' browsing habits on our website. We use this information to deliver a more user-friendly and personal online service.

Why do we use cookies?

To compile statistical reports on website activity, e.g. number of visitors and the pages they visit. By gathering this information, we can ensure that the content we provide is easily accessible, relevant and interesting to visitors.

In some cases, to remember information about your visit our site. We may need to do this to improve your use of the web site, such as remembering which menus you have hidden.

What do they not hold?

The cookies we use do not hold any personally identifiable data such as:

At any time you can change your web browser settings to reject or delete cookies that have already been saved on your computer. This can be done by using the 'Delete History' options found in the menu-bar within your web browser. However this may prevent some parts of the website from working correctly on your computer and you will not be able to obtain an online quote or buy online.

You can stop cookies from being deployed on your computer by configuring your browser not to accept them or opt-out. Please refer to your browser's 'help' facility. If cookies are already on your system, you can delete them - For more information on cookies and deletion of cookies please visit: www.allaboutcookies.org/manage-cookies.

In order to fully optimise our website, we use both Essential cookies and Non-Essential Cookies.

Session cookies / Essential cookies:

The most common 'essential cookies' is the shopping cart feature to save items as you progress through a site so that your items are not forgotten and appear in the 'checkout' stage when purchasing item(s) on a website. These are session cookies and deleted when you leave the site.

Persistent cookies / Non essential cookies:

Authentication is a common example to remember your log-in details when re-visiting a website. Other website features made possible by persistent cookies include: language selection, theme selection, menu preferences, internal site bookmarks or favourites, among many others. On your first visit, the website is presented in default mode. During your visit, you select your preferences and these preferences are remembered, through the use of the persistent cookie, the next time you visit the site.

Web Analytics:

Websites enabled with web analytics tags such as Google Analytics, allow us to measure the performance of the pages on the website. We only use Google Analytics as our trusted web analytics platform to provide statistical insight into interaction and behaviours of website visitors.

These platforms work by dropping a cookie onto your computer on our behalf. The information gathered by the cookies will be transmitted to a secure Server and fed into the Analytics software. This software will provide us with information about website usage that reflects visitor behaviours and used to enhance our website experience.

Please refer to Google's own privacy policy (see section 8 for policy related information).

You can choose to permanently reject analytic cookies by clicking "I decline" This will not prevent you from obtaining a quote or cover online.

Alternatively you can configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.

Please refer to your internet browser's help section for specific instructions.

Please note that some parts of our website may not function properly if you reject cookies.

Further information about cookies:

The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.:
www.allaboutcookies.org/
www.aboutcookies.org/

Marketing

We may contact you (by mail, e-mail, telephone or other appropriate means) in order to tell you about products, services or offers that we and/or they believe will be of interest to you, or to provide you with commercial updates. If you do not wish us to do this please notify us.

Security

The Internet is not a totally secure medium of communication and we cannot therefore guarantee the security of any information transmitted by you to us via the Internet. We are not responsible for any damages you, or others, may suffer as a result of the loss of.

Accessibility

Equicover is committed to ensuring that its website is accessible to everyone, including people with disabilities. Accessibility guidelines have been an integral part of the design and development of this website. If you have any questions or suggestions regarding the accessibility of this site, please contact us.

Contact us

Tel: 0345 459 8990
Fax: 0345 459 8991
Email: info@equicover.co.uk

Mailing address

Equicover Limited
Axis 40, Oxford Road
Stokenchurch
Buckinghamshire, HP14 3SX